Bridge
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Understand what to bring

For insured residents, medical institutions and pharmacies now generally ask for a My Number Card registered for health-insurance use (マイナ保険証) or a qualification confirmation document (資格確認書). A clinic may also ask for its patient card, referral letter, medicine information or other documents depending on the visit. Confirm with the facility when you are unsure.

What BRIDGE can tell you now

For insured residents, medical institutions and pharmacies now generally ask for a My Number Card registered for health-insurance use (マイナ保険証) or a qualification confirmation document (資格確認書). A clinic may also ask for its patient card, referral letter, medicine information or other documents depending on the visit. Confirm with the facility when you are unsure.

Important

BRIDGE provides navigation and communication support, not diagnosis or treatment advice. Confirm medical decisions with the medical institution or qualified clinician.

Official sources

Last verified: 2026-08-30

What do you want BRIDGE to do next?

Choose the kind of help you actually need. This creates a help request for the BRIDGE network instead of sending you to a generic contact form.

Research this for me →Ask a provider to research official and reliable sources for your exact situation.Verify this locally →Ask the relevant school, City Hall, bank, hospital, office or local organization to confirm the unresolved point.Call or message for me →Have a provider contact the organization on your behalf using the facts and limits you approve.Get interpretation support →Request real-time language support for a call, meeting or conversation.Get in-person help →Request a local provider to accompany you or help at the location when appropriate.

You may be asked to sign in before creating the request.