← Back to City Hall

My Number

Your My Number and your My Number Card are related but not the same thing. A My Number is assigned to residents recorded on the resident register, including foreign nationals; the physical My Number Card is a separate card and application/status question.

What BRIDGE can tell you now

Your My Number and your My Number Card are related but not the same thing. A My Number is assigned to residents recorded on the resident register, including foreign nationals; the physical My Number Card is a separate card and application/status question.

What to check

  • ✓First identify what you actually need: confirmation of your My Number, applying for or receiving a My Number Card, changing card details, or using Mynaportal. These are different procedures.
  • ✓Digital Agency says a My Number is assigned when a person is newly registered as a resident, including after moving into Japan from abroad. Foreign nationals with a resident record are included.
  • ✓If information printed on the My Number Card changes because of a move or similar change, Digital Agency says the card information must be updated through the municipality where you live. The agency notes a 14-day notification rule for changes to card information.
  • ✓If you leave Japan and later re-enter, Digital Agency says you continue using the same My Number rather than receiving a new one.
  • ✓The old paper Notification Card was abolished in 2020. Digital Agency says it is not reissued or updated when name/address changes; an old card can only continue to serve as proof of My Number when its printed details still match the resident record.
  • ✓BRIDGE should never ask you to enter or save your actual 12-digit My Number. My Japan only needs a broad status such as card / notification only / not yet / unknown to guide procedures safely.

Official sources

Last verified: 2026-08-29

What do you want BRIDGE to do next?

Choose the kind of help you actually need. This creates a help request for the BRIDGE network instead of sending you to a generic contact form.

You may be asked to sign in before creating the request.